ISO 9001

ISO 9001 is a family of standards for quality management systems. ISO 9001 is maintained by ISO, the International Organization for Standardization and is administered by accreditation and certification bodies.

ISO 9001 is a generic name given to a family of standards developed to provide a framework around which a quality management system can effectively be implemented.

ISO 9001 is a set of procedures that cover all key processes in the business from monitoring processes to ensure they are effective; keeping adequate records; checking output for defects, with appropriate and corrective action where necessary; regularly reviewing individual processes and the quality system itself for effectiveness; and facilitating continual improvement.

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